By Damon Adams
Physicians who apologized and accepted responsibility for medical errors received better ratings and earned greater trust from patients than physicians who did not, a new study says. But such disclosures do not guarantee that patients won't still sue.
Researchers said their study in the September Journal of General Internal Medicine supports previous findings on apologies and disclosure of adverse events. But they were surprised to find that the patient's perception of what was said may be more important than what the physician actually said.
Read More
No comments:
Post a Comment