by Katie Sloan
If you’re looking for a “hot topic” in the field of long-term services and supports, “consumer direction” is probably the hottest.
Consumer direction is about empowerment. Organizations that support it take great pains to make sure consumers get to decide how they will live their daily lives, what kind of services and supports they will receive and where they will receive them. Sounds simple, right?
Actually, consumer direction isn’t always a cakewalk for the organizations that support it. After all, consumers who direct their own care may want to take risks that make us “experts” uncomfortable. They may thumb their noses at our regimented meal schedules or dress codes. They may want to hire their own caregivers, rather than depending on us to do it for them. And, at the end of life, they may just say “no” to interventions that we think are medically necessary.
Consumer direction isn’t a picnic for consumers either.
Continue Reading
No comments:
Post a Comment