SHIIP helps NC Medicare recipients affected by Aetna sanctions | citizen-times.com | Asheville Citizen-Times

Insurance Commissioner Wayne Goodwin today announced that the Department’s SHIIP program is available to help some 23,000 N.C. Medicare recipients who may be affected by Medicare’s sanction and suspension of Aetna Insurance Company’s marketing and enrollment of its Part D prescription drug plans. The sanction will remain in effect until the company demonstrates that it has corrected the cited problems. Although the sanction does not impact current Aetna Part D members, if they are experiencing difficulties in getting their prescriptions SHIIP is here to help.

“North Carolina has more than 23,000 Medicare recipients enrolled in Aetna Part D plans, and I want those folks to know that if they’ve had delays getting their prescriptions filled, our SHIIP program can help,” said Commissioner Goodwin. “We don’t anticipate recipients having too much trouble – and remember their current coverage is not impacted – but if someone has a Medicare Part D plan with Aetna, and they’re having problems they should call our SHIIP helpline at 1-800-443-9354.”

Medicare issued the intermediate sanction because the plan has failed to fully meet its obligations to Medicare beneficiaries.

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