This Toolkit provides the Aging Network and its partners with a replicable and easy-to-use method for providing services for any diverse community.
The Toolkit consists of a four-step process and a questionnaire that assists professionals, volunteers and grassroots advocates with every stage of program planning, implementation and service delivery for older adult communities, their families and caregivers.
The core principles of the toolkit include respect, inclusion and sensitivity as the hallmarks of quality service.
This Toolkit is an invitation to agencies and their partners to make a cultural shift in service provision, to learn, to grow and fully appreciate the diverse community of older adults they serve.
The Toolkit can be found at:
http://www.aoa.gov/AoAroot/Press_Room/For_The_Press/pr/archive/2010/June/DiversityToolkit.aspx
Diversity Toolkit
No comments:
Post a Comment